Everything Bonterra does. Plus the community journey it can't.
Socianote tracks community contacts, intake, cases, programmes, and outcomes — in one place. With transparent pricing that doesn't scale against you.
Free plan — no credit card, no time limit, up to 3 staff.
Honest side-by-side
We only include features we can verify. No invented checkmarks.
| Feature | Socianote | Bonterra |
|---|---|---|
| Pre-intake community interaction tracking | Built-in | Not available in core plan |
| Programme enrolment + attendance | Built-in | Add-on module |
| Participant self-service portal | Included | Enterprise tier only |
| Participant mobile app (iOS & Android) | Included from Starter (beta) | Not available |
| Transparent public pricing | Published | Quote-based |
| Flat pricing (not per-user) | By org size | Per-user/seat model |
| GDPR + PDPA audit trail | Immutable, built-in | Available |
| Free plan (no credit card) | Up to 3 staff | Not available |
| Built for 5–50 staff teams | Core design | Enterprise-first design |
Bonterra feature details based on publicly available product documentation.
5 reasons teams switch to Socianote
The full community journey — including the app
Socianote tracks every person from first touchpoint to case closure — community contacts, intake, cases, and programmes in one timeline. Most platforms stop at the staff. Socianote extends to the people you serve: participants get their own app to journal their week, reach out when they need support, and stay connected between sessions.
Pricing you can actually budget
Flat tiers by org size mean you know your cost in year one and year three. No per-user surprises as your team grows, and no modules that unlock unexpectedly.
One platform, not three
Programmes, attendance tracking, and case management are unified in Socianote — not separate products bolted together. Less context-switching, fewer data silos.
Built for your team size
Socianote is designed from the ground up for teams of 5 to 50. No six-month implementation, no dedicated IT resource required. Most teams are live in under two weeks.
Compliance without the consultant
PDPA and GDPR audit trail, consent tracking, and hard delete are built in — not add-ons. Your data protection obligations are covered without a separate implementation project.
Want to see it for yourself?
Start freeSwitching from Bonterra is simpler than you think
We've designed the migration path so you can move without losing your historical data or disrupting your team mid-programme.
Export from Bonterra
CSV export of cases, participants, and programmes. Bonterra supports standard data exports.
Our team migrates your data
We provide guided migration support to move your cases, participants, and programme records across. Most data maps directly.
Go live in under 2 weeks
Paid guided migration — we handle the data move. No third-party implementation partner needed. Most teams are fully live within two weeks.
Pricing, plainly stated
Bonterra
Quote-based — typically $3,500–$15,000+/year depending on modules
Socianote
From $0 (Free) to $249/mo (Team). Published. No surprises.
Bonterra pricing based on publicly available information and community reports. Verify current pricing at bonterra.com.
See our full pricingCommon questions
Is Socianote a direct replacement for Bonterra?
For most small to mid-size social service agencies: yes. If you need Bonterra's specific grant management modules for large foundation grants, we'd recommend evaluating both. For everything else — cases, programmes, attendance, participant portal, funder reporting — Socianote covers it.
How long does migration from Bonterra take?
Most teams complete migration in 1–2 weeks. We provide guided migration support on the Team plan.
Is there a free trial?
Yes — the Free plan is permanent (not a trial). Up to 3 staff, 50 participants, 1 programme. No credit card required.
Ready to make the switch?
Start free — no credit card, no sales call, no 6-month implementation.